QNAP

QTS 5.0.x

Deactivating a License Using QNAP ID

Before deactivating your license, ensure the following.

  • Your device is connected to the internet.

  • You are signed in to myQNAPcloud.

Users can deactivate their licenses using QNAP ID in either License Center or License Manager.

Deactivate your license using one of the following methods.

Method

Steps

License Center

  1. Open License Center.

  2. Go to My Licenses.

  3. Identify the license you want to deactivate, and then click .

    The License Deactivation window appears.

  4. Select Use QNAP ID.

  5. Read and acknowledge the warning.

  6. Click Deactivate.

    A confirmation message appears.

  7. Click Close.

    License Center deactivates the license and removes the license from the list of active licenses.

License Manager

  1. Open your web browser.

  2. Go to https://license.qnap.com.

  3. Sign in with your QNAP ID.

  4. From the list of licenses, select the license you want to deactivate.

  5. Click .

    The Deactivate License window appears.

  6. Read and acknowledge the warning.

  7. Click Deactivate.

    License Center deactivates the license.

    A confirmation message appears.

  8. Click Close.

    License Center removes the license from the list of active licenses.