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QTS 5.0.x

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Initializing QTS Using an HDMI Connection

You can initialize QTS on an HDMI display if your NAS supports HDMI.


Initializing QTS deletes all data on the drives. Back up your data before proceeding.

  1. Connect an HDMI display to the NAS.
  2. Connect a USB keyboard to the NAS or prepare the QNAP IR remote control (not available on all models).
  3. Power on the NAS.

    The Welcome screen of the Smart Installation Guide appears.

  4. Select Start Smart Installation Guide.

    The Enter the NAS name and administrator’s password screen appears.

  5. Specify the following information:
    • NAS Name: Specify a name with 1 to 14 characters. The name can contain letters (A to Z, a to z), numbers (0 to 9), and hyphens (-), but cannot end with a hyphen.

    • Username: Specify an administrator username that contains 1 to 32 characters. The name can contain letters (A to Z, a to z), numbers (0 to 9), and hyphens (-), multi-byte Chinese, Japanese, Korean, and Russian characters.

      The username cannot contain the following special characters: grave accent (`), asterisk (*), equal sign (=), plus sign (+), square brackets ([ ]), curly brackets ({}), slash (\), vertical bar (|), semicolon (;), colon (:), apostrophe ('), quotation mark ("), comma (,), less than sign (< ), greater than sign (>), backslash (/), question mark (?), percent sign (%), dollar sign ($), and the space character.


      To protect your NAS from brute force attacks, create a new system administrator account during QTS installation to disable the default "admin" account.

    • Password: Specify an administrator password with 1 to 64 characters. The password can contain any ASCII characters.

    • Confirm Password: Enter the new administrator password again.

  6. Click Next.

    The Thunderbolt Connection page appears.


    This page only appears if your device supports Thunderbolt. You will need to connect your device to a computer using a Thunderbolt cable.

  7. Click Next.

    The Summary screen appears.

  8. Review the settings.
  9. Click Next.

    The Confirm screen appears.


    Clicking Next deletes all data on the drive before installing QTS.

  10. Click Next.

    The initialization may takes several minutes to complete. Do not power off the device during the process.

QTS is initialized.