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QTS 5.0.x

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Troubleshooting WebDAV Connectivity Issues on Windows

If you are unable to connect to the NAS shared folders using WebDAV protocol on a Windows computer, follow the instructions below to modify the basic authentication level.

  1. Right click Start.
  2. Select Run.
  3. Type regedit.
  4. Click OK.
  5. Open Registry Editor.
  6. Go to HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Services > WebClient > Parameters.
  7. Open BasicAuthLevel.
  8. Set the value data to 2.
  9. Restart your computer.
  10. Try using WebDAV to connect your computer to the NAS shared folder again.