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QTS 5.0.x

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Deactivating a License Offline

  1. Open License Center.
  2. Go to My Licenses.
  3. Identify the license you want to deactivate, and then click .

    The License Deactivation window appears.

  4. Select Offline Deactivation.
  5. Read and acknowledge the warning.
  6. Read the instructions, and then click Generate License Uninstall File.

    License Center downloads the license uninstall file (LUF) to your computer.

  7. Open your web browser.
  8. Go to https://license.qnap.com.
  9. Sign in with your QNAP ID.
  10. From the list of licenses, select the license you want to deactivate.
  11. Under Advanced Options, click .

    The Deactivate License window appears.

  12. Read and agree to the terms.
  13. Click Offline Deactivation.
  14. Click Browse.

    The file browser appears.

  15. Locate and select the LUF from your computer.
  16. Click Upload.

    QNAP License Manager deactivates the license.

    A confirmation message appears.

  17. Click Done.