QTS 5.0.x

Extending Remote Support

Extending Remote Support allows the users to extend the remote session by a week in case users want to have the remote session at a specific time. QNAP will also notify the user to extend the session if the issue is unsolved.

  1. Open Helpdesk.
  2. Go to Remote Support.
  3. Click Extend.

    The Extend button only appears after Remote Support is enabled.