If this document does not correspond to your current software version, you can go to Download Center to find other available document versions.


QTS 5.0.x

Download (PDF)

Disabling Remote Support

  1. Open Helpdesk.
  2. Go to Remote Support.
  3. Click Disable.

    The Disable button only appears after Remote Support is enabled.

  4. Click Finish.

    Remote Support will also be disabled when the support team has completed the remote session, or when the private key has expired.