QNAP

QuTS hero 5.0.x

Updating the Firmware Using Qfinder Pro

Warning:

  • To prevent data loss, QNAP recommends backing up all data on your device before updating the firmware. For details about data backup, see Backup/Restore.

  • Do not power off your device during the firmware update process.

Important:

  • Make sure you read through the Firmware Update Requirements before updating QuTS hero.

  • The update may require several minutes or longer, depending on your hardware configuration and network connection. Do not power off the NAS during the update.

  1. Download the NAS firmware.
    1. Go to https://www.qnap.com/download.
    2. Select the number of drive bays on your NAS model.
    3. Select your NAS model.
    4. Read the release notes and confirm the following:

      • The NAS model matches the firmware version.

      • Updating the firmware is necessary.

      • Check for any additional firmware update setup instructions.

    5. Ensure that the product model and firmware version are correct.
    6. Download the firmware package.
    7. Extract the firmware package file.
  2. Open Qfinder Pro.

    Qfinder Pro displays a list of NAS devices on your network.

  3. Select a NAS model from the list.
  4. Right click the device model on the list and then select Update Firmware .

    The Firmware Update window appears.

  5. Specify your QuTS hero username and password.

    Qfinder Pro displays the Update Firmware screen.

  6. Select one of the following firmware update methods:

    Methods

    Steps

    Update firmware manually

    1. Click Path of firmware package file.

    2. Click Browse.

    3. Locate the downloaded firmware package file.

    4. Click OK.

    Update firmware automatically

    1. Click Automatically update the firmware to the latest version.

    2. Qfinder Pro searches for the latest firmware update.
  7. Click Start.