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QNAP

QuTS hero 5.0.x

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Updating the Firmware Automatically

Enabling automatic updates ensures the operating system is up to date by automatically downloading and installing firmware updates at regular intervals of time. You can also configure automatic notifications for available firmware updates.

Warning:
  • To prevent data loss, QNAP recommends backing up all data on your device before updating the firmware. For details about data backup, see Backup/Restore.

  • Do not power off your device during the firmware update process.

Important:
  • Read the Firmware Update Requirements before updating the firmware.

  • The update may require several minutes or longer, depending on your hardware configuration and network connection.

  • All ongoing tasks will be suspended during the auto update. However, to prevent loss of data, if there are any live iSCSI or Fibre Channel connections to the device, or virtual machines running in Virtualization Station the device will not automatically update the firmware.

  • QNAP recommends checking for available updates by going to Control Panel > System > Firmware Update > Firmware Update > Firmware Update Settings and clicking on Check for Updates before enabling automatic firmware updates.

  1. Go to Control Panel > System > Firmware Update > Firmware Update > Firmware Update Settings.
  2. Select one of the following firmware update policies:

    Update/Notification Behavior

    Description & Action

    Update firmware automatically

    • Firmware updates are downloaded and installed automatically within one hour of the time selected in Update/Notification time.

    • Notifications about upcoming automatic firmware updates are sent 12 hours before the update time.

    Notify me, but do not automatically update firmware

    • Firmware updates are not automatically installed.

    • Notifications about available firmware updates are sent at the time specified in Update/Notification time.

    Do not automatically update firmware and do not notify me

    • Firmware updates are not automatically installed.

    • Notifications about firmware updates are not sent.

  3. Select one or more types of firmware updates.
    Tip:

    According to your firmware update policy, the system will automatically install updates or send notifications for the selected firmware update types. If you choose not to automatically install updates and not to receive notifications, you do not need to select any firmware update types.

    For details about firmware update types, see Firmware Update.

  4. Go to Update/Notification time and specify the time the update is downloaded and installed or notifications are sent.
    Tip:

    An automatic update starts within one hour from the scheduled time. You can cancel or postpone an automatic update. An update can be postponed up to 23 hours from the scheduled time that you originally specified.

    If you select the policy Notify me, but do not automatically update firmware, the system will send update notifications at the specified time.

  5. Optional: Select Show desktop notifications for available firmware updates when an administrator logs in to receive desktop notifications for available firmware updates when an administrator logs in.
  6. Optional: Select Join the Beta Program and notify me when beta firmware updates are available to receive desktop notifications for available beta firmware updates when an administrator logs in.
  7. Go to Notification Rules and create a notification rule.
    Tip:

    To receive notifications for all firmware update activities, create notification rules that include all severity levels.

  8. Click Apply.

The system saves the firmware update settings.