If this document does not correspond to your current software version, you can go to Download Center to find other available document versions.


QuTS hero 5.0.x

Download (PDF)

Initializing QuTS hero Using Qfinder Pro

You can initialize QuTS hero using Qfinder Pro, which is an utility designed to help you locate and manage QNAP devices on your network.


Installing QuTS hero deletes all data on the drives. Back up your data before proceeding.

  1. Power on the device.
  2. Connect the device to your local area network.
  3. Run Qfinder Pro on a computer that is connected to the same local area network.

    To download Qfinder Pro, go to https://www.qnap.com/utilities.

  4. Locate the NAS in the list and then double-click the name or IP address.

    The Smart Installation Guide opens in the default web browser.

  5. If the screen shows a different operating system, click QuTS hero.

    This step is only required if the NAS supports installing more than one operating system and the default operating system for installation is not QuTS hero.

    The NAS restarts and the smart installation screen shows QuTS hero as the operating system to install.

  6. Click Start Smart Installation Guide.

    The Install Firmware window appears.

  7. Install firmware using any of the following methods:

    Installation methods



    Click Start.

    Automatically searches for available firmware updates and installs firmware.

    Manual installation

    1. Click Manual Installation.

      The Install Firmware window appears.

    2. Click Browse.

      The upload file window appears.

    3. Select file.

    4. Click Open.

      Starts firmware installation.


    1. Click Skip.

      Skips firmware installation.

  8. Specify the following information
    • NAS name: Specify a name with 1 to 14 characters. The name supports letters (A to Z, a to z), numbers (0 to 9), and hyphens (-), but cannot end with a hyphen.

    • Username: Specify an administrator username that contains 1 to 32 characters. The name can contain letters (A to Z, a to z), numbers (0 to 9), and hyphens (-), multi-byte Chinese, Japanese, Korean, and Russian characters.

      The username cannot contain the following special characters: grave accent (`), asterisk (*), equal sign (=), plus sign (+), square brackets ([ ]), curly brackets ({}), slash (\), vertical bar (|), semicolon (;), colon (:), apostrophe ('), quotation mark ("), comma (,), less than sign (< ), greater than sign (>), backslash (/), question mark (?), percent sign (%), dollar sign ($), and the space character.


      To protect your NAS from brute force attacks, create a new system administrator account during QuTS hero initialization to disable the default "admin" account.

    • Password: Specify an administrator password with 1 to 64 characters. The password supports all ASCII characters.

  9. Click Next.
  10. Specify the time zone, date, and time.

    QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard.

  11. Click Next.

    The Configure the network settings screen appears.

  12. Select Obtain an IP address automatically (DHCP).
  13. Click Next.
  14. Review the settings.
  15. Click Apply.

    A confirmation message appears.


    Clicking Initialize deletes all data on the drive before installing QuTS hero.

  16. Click Initialize.

    QuTS hero initialization starts. It may take a few minutes to complete the process.

    After the initialization, you can click Go to NAS Management to start using QuTS hero and configuring other settings.