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QuTS hero 5.0.x

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Enabling 2-step Verification


When enabling 2-step verification, you will be logged out of all applications, browsers, and devices where you have logged in with your account. You will have to log in again after completing this setting.

  1. Install an authenticator application on your mobile device.

    QuTS hero supports the following applications:

    • Google Authenticator: Android, iOS, and BlackBerry

    • Authenticator: Windows Phone

  2. Verify that the system times of the NAS and mobile device are synchronized.

    QNAP recommends connecting to an NTP server to ensure that your NAS follows the Coordinated Universal Time (UTC) standard.

  3. In QuTS hero, go to Options > 2-step Verification.
  4. Click Get Started.

    The 2-step Verification window opens.

  5. Open the authenticator application on your mobile phone.
  6. Configure the application by scanning the QR code or specifying the security key displayed in the 2-step Verification window.
  7. In the 2-step Verification window, click Next.

    The Confirm your 2-step verification settings screen appears.

  8. Specify the security code generated by the authenticator application.
  9. Select an alternative verification method that will be used whenever your mobile device is inaccessible.



    Answer a security question.

    Select one of the options or provide your own security question.

    Email a security code.

    1. Go to Control Panel > Notification Center > Service Account and Device Pairing > Email.

    2. Verify that the SMTP server is correctly configured.

  10. Click Finish.