System Reset and Restore to Factory Default
QuTS hero provides several options for resetting or restoring the NAS to its default state.
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QNAP recommends backing up your data before performing this task.
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The default "admin" account is automatically enabled after the system reset.
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To protect your device from attacks, QNAP recommends disabling the default "admin" account after a system reset. To disable the account, change the default admin password, log out of QuTS hero, and then log in to QuTS hero with another admin account.
Option |
Description |
Steps |
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Basic system reset |
This resets the following settings to the default values without deleting the user data stored on the disks.
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Advanced system reset |
This performs a basic system reset and then restores the QuTS hero default settings, deleting all users, user groups, and shared folders previously created. The user data stored on the disks is retained. Note:
To retrieve old data after an advanced system reset, re-create the previous folder structure on the NAS. |
Perform an advanced system reset using one of the following methods.
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Reinitialize the NAS |
This deletes all data on the disks and reinstalls QuTS hero. |
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