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QuTS hero 5.0.x

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Configuring UPnP Port Forwarding

UPnP allows your devices to automatically configure port forwarding settings and discover other devices on the network. Port forwarding is only available if your router supports UPnP.


Despite its convenience, UPnP may expose your device to public networks. This may allow malicious attackers to access your sensitive data, scan your private networks, and use your devices for DDoS attacks. To ensure your device and data security, we recommend disabling UPnP and manually configuring port forwarding settings on your router.

  1. Open myQNAPcloud.
  2. Click on the top-right corner.
  3. Select Auto Router Configuration.
  4. Enable UPnP Port Forwarding.

    A confirmation message appears.

  5. Read the instructions carefully and understand the risks of enabling UPnP.
  6. Select Enable.

    Your device scans for UPnP routers on the network.

    • You can go to Overview to verify that there are no connectivity errors.

    • If your device cannot locate the router, click Rescan. If the issue persists, click Diagnostics, and then verify your network configuration or contact QNAP support through Helpdesk.

  7. Optional: Add a new service to the Forwarded Services table.
    1. Click Add NAS Service.

      The Add NAS Service window appears.

    2. Specify a NAS service name that contains 1 to 64 ASCII characters.
    3. Specify a port number.
    4. Select an external port setting.
      • Automatic: myQNAPcloud automatically selects an available external port.

      • Manual: You can specify a new port if the current service port is being used by other services.

    5. Select a protocol.

      If you are unsure about this setting, select TCP.

    6. Click OK.
  8. In the Forwarded Services table, select the services you want to forward.
  9. Click Apply to Router.