HA Status
On the Overview screen, the icon between the two node devices indicates their current HA status. Hover over the icon to see the specific condition and recommended action.
You can also monitor the HA status and logs on AMIZ Cloud by enabling cloud management mode on both node devices in the myQNAPcloud app. To monitor the HA status on AMIZ Cloud, go to HA Groups and locate the HA group ID for your node devices.
|
Icon |
Status |
Condition |
Recommended Action |
|---|---|---|---|
 |
Normal |
HA configuration status is normal. |
- |
 |
Action in progress |
The following data is being synced from the active node to the standby node:
|
Wait until the status changes to perform any new actions. |
|
HA switchover in progress. |
|||
|
Removing HA configuration. |
|||
 |
Warning |
Management port interruption. |
Check the management port connections. |
|
Hardware component failure on a node device. |
Check the device information to evaluate whether a device switchover is required. |
||
 |
Error |
HA link interruption. |
Check the HA link connection. |
|
Unable to detect peer node. |
Check the HA link and management port connections. |
||
|
Split-brain condition detected. |
Click Recover to select which device to configure as the active node. For details, see Split-Brain. |
||
|
An unexpected error occurred during data synchronization. |
Click Recover to reinitialize the standby node device. |
||
|
An unexpected error occurred. |
Contact QNAP Customer Service. Note:
You can download debug reports from HA Manager and attach them in your support ticket. For details, see Reporting Issues. |