QNAP

QNE ADRA 1.0.x

Updating the Firmware Manually

Warning:

  • To prevent data loss, QNAP recommends backing up all data on your device before updating the firmware. For details about data backup, see Backup/Restore.

  • Do not power off your device during the firmware update process.

Important:

  • Make sure you read through the Firmware Update Requirements before updating the firmware.

  • The update may require several minutes or longer, depending on your hardware configuration and network connection.

  1. Download the device firmware.
    1. Go to https://www.qnap.com/download.
    2. Select your device model.
    3. Read the release notes and confirm the following:

      • The device model matches the firmware version.

      • Updating the firmware is necessary.

      • Check for any additional firmware update setup instructions.

    4. Ensure that the product model and firmware are correct.
    5. Select the download server based on your location.
    6. Download the firmware package.
    7. Click Browse.
    8. Select a folder.
    9. Save the downloaded firmware package.
  2. Go to Control Panel > System > System Update > Firmware Update.
  3. Click Browse and then select the extracted firmware package file.
  4. Click Update System.

    A confirmation message window appears.

    Important:

    If no further action is taken, the firmware update will automatically start within 60 seconds.

  5. Click OK.

    The device is immediately restarted.

    Note:

    You can go to Control Panel > QuLog Center > Local Device > Event Log to check if the firmware installation was successful.