QNAP

QNE ADRA 1.0.x

Remote Access Management

myQNAPcloud allows you to configure settings and manage services designed to facilitate remote access and ensure secure connection.

Restoring the AMIZ Cloud Agent Connection

This service is enabled by default. If there are issues with the connection, complete the following steps.

Important:

AMIZ Cloud Agent is only available in Cloud Management Mode.

  1. Open myQNAPcloud.
  2. Go to AMIZ Cloud Agent.
  3. Click Reconnect.

Enabling myQNAPcloud Link

Important:

When Cloud Management Mode is enabled, myQNAPcloud Link cannot be disabled.

  1. Open myQNAPcloud.
  2. Go to myQNAPcloud Link.
  3. Enable myQNAPcloud Link.
    Tip:

    If there are issues with the connection, click Reconnect.

Configuring DDNS Settings

myQNAPcloud provides DDNS service to map domain names to dynamic IP addresses. This helps you simply your connection to the device.

Important:

If your device is in Cloud Management Mode, you must log in to the device with your QNAP ID in order to make any changes to the settings.

  1. Open myQNAPcloud.
  2. Go to DDNS.
  3. Enable My DDNS.
  4. Perform any of the following tasks.

    Task

    User Action

    Change the myQNAPcloud DDNS domain name

    1. Click .

      The Change Device Name Wizard appears.

    2. Specify a device name containing up to 30 alphanumeric characters.

    3. Click Apply.

    Update myQNAPcloud

    Click Update.

    Manually configure the DDNS IP address
    Note:

    You can only modify the IP address in Stand-alone Mode.

    1. Click Settings.

      The Public IP Address window appears.

    2. Select an option.

      • Use WAN interface: When multiple WAN ports are available, you can select which WAN interface to use for monitoring IP changes.

      • Assign static IP addresses: myQNAPcloud binds the DDNS to the specified static IP address regardless of changes to the network environment.

      • Automatically obtain IP address: myQNAPcloud automatically detects the WAN IP.

    3. Click Apply.

Installing an SSL Certificate

Important:

myQNAPcloud SSL web service and Let's Encrypt certificates can only be used with the myQNAPcloud domain.

  1. Open myQNAPcloud.
  2. Go to SSL Certificate.
  3. Download and install a certificate.

    Type

    Description

    User Action

    myQNAPcloud SSL web service certificate

    This certificate provides a secure environment for exchanging confidential information online and confirms the identity of your site to employees, business partners, and other users.

    Hover the mouse pointer over myQNAPcloud and then click Download and install.

    Important:

    To apply the SSL certificate, you must purchase the SSL Certificate License from QNAP Software Store and activate the license in License Center. This certificate should match the specified device region. For example, if your device region is set to Global, you must purchase a Global Domain license.

    For details, see Buying a License Using QNAP ID and License Activation.

    Let's Encrypt certificate

    Let's Encrypt is a free, automated, and open certificate authority that issues domain-validated security certificates. You can install Let's Encrypt certificates with the myQNAPcloud DDNS service. You can choose to automatically renew this certificate before it expires.

    1. Hover the mouse pointer over myQNAPcloud and then click Download and install.

      The Download & Install SSL Certificate window appears.

    2. Specify a valid email address.

      This address is required for the Let's Encrypt account registration.

    3. Optional: Select Automatically renew domain before expiration.

    4. Click Confirm.

    myQNAPcloud applies the certificate and displays the details.

    Tip:

    To delete the certificate from the device, click Remove.