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QNAP

QuTS hero h5.1.x

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Password management

Changing the password

Important:

  • The default password for the "admin" account is the MAC address of your first network adapter. You cannot use this default password as your new password.

  • When changing your password, you are logged out of your account on all applications, browsers, and devices. You will need to log in again with your new password.

  1. Click your username on the desktop task bar.
  2. Select Login and Security.

    The Login and Security window appears.

  3. Go to the Password tab.
  4. Specify your old password.
  5. Specify your new password.
    Tip:

    Passwords can include up to with 64 ASCII characters or 64 bytes of UTF-8 encoded characters. QNAP recommends creating a strong password to enhance your device security.

  6. Click Apply.

Enabling the password reset option

You can choose to send a URL and a verification code to your email address if you forgot your current password. You can then click this URL and enter the code to reset your password.

Note:

To enable this feature, ensure that you have provided your personal email address in Personal Settings > Profile. The email address specified in your profile is also used for password reset.

  1. Click your username on the desktop task bar.
  2. Select Login and Security.

    The Login and Security window appears.

  3. Go to the Password tab.
  4. Enable Send a URL and verification code to my personal email address.
  5. Click Apply.

Logging out of your account from multiple places

If you suspect that your account has been compromised, you can immediately log out of your account on all applications, browsers, and devices.

  1. Click your username on the desktop task bar.
  2. Select Login and Security.

    The Login and Security window appears.

  3. Go to the Password tab.
  4. Click Log Me Out.