Activating disk failure prediction
To activate disk failure prediction, you must install DA Drive Analyzer and enable sharing disk analysis data.
QNAP provides a free perpetual license seat for a single disk on each NAS. To use predictions on more disks, you must purchase additional licenses.
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Install DA Drive Analyzer.
-
Go to App Center, and then click
.
A search box appears.
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Enter DA Drive Analyzer.
The DA Drive Analyzer application appears in the search results.
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Click Install.
A confirmation message appears.
-
Click Yes, I agree.
QuTS hero installs DA Drive Analyzer.
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Go to App Center, and then click
.
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Log in to DA Drive Analyzer.
-
Open DA Drive Analyzer.
The Policy Agreement window opens.
-
Click Accept.
The Log In window appears.
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Click Log in.
The QNAP Account page appears.
-
Enter a QNAP ID and
password, and then click Sign
in.
Tip:
This QNAP ID will be the Main Registered User (MRU) in DA Drive Analyzer. You can use the same MRU on multiple NAS devices. In the application, the MRU can designate other QNAP IDs as viewers.
The MRU and designated viewers can also log in to the ULINK DA Portal (accessible through DA Drive Analyzer). The DA Portal contains more advanced information and functions, such as the ability to set up email alerts and monitor disks on multiple devices.
The page closes and the Overview page appears in DA Drive Analyzer.
-
Open DA Drive Analyzer.
- Optional:
Purchase and activate
licenses.
Note:
QNAP provides a free perpetual license seat for a single disk on each NAS. You can skip this step if you want to try out the service first. To use predictions on more disks, you must purchase additional licenses.
-
In DA Drive Analyzer, click Buy
License.
The Purchase License for Selected Slots window opens.
- Select Add to cart for one or more disks.
-
Click Purchase.
The DA Drive Analyzer license page opens in a new browser window.
- Select a license, and then review the price.
-
Click Checkout
Now.
The purchase summary page appears in your web browser.
-
Follow the on-screen
instructions to complete the purchase.
Once the purchase is complete, the system proceeds to activate the purchased license in the same browser window.
-
Wait for the system to
complete the activation process.
Important:
Do not close this window until the Close button appears.
-
Click Close
after activation is complete.
The browser returns to the DA Drive Analyzer window.
DA Drive Analyzer automatically assigns the new license seats to the selected disks.
-
In DA Drive Analyzer, click Buy
License.
- Optional:
Modify license seat
assignments.
-
In DA Drive Analyzer, click
License
Seat Assignment.
The License Seat Assignment window opens.
-
Remove or assign license seats.
Action
User Action
Remove a license seat from a disk
Under License Seat, click the drop-down menu and select ‑‑.
Assign an available license seat to an unlicensed disk
Under License Seat, click the drop-down menu and select an available seat.
Automatically assign all available license seats sequentially to unlicensed disks
Click Auto-assign.
-
In DA Drive Analyzer, click
License
Seat Assignment.
-
Share your disk analysis data with QNAP.
- Go to Storage & Snapshots > > Disk Health.
- Enable Share my disk analysis data with QNAP.
- Click Apply.
QNAP starts uploading disk analysis data once per day to ULINK's cloud AI engine.
Predictions are available after analyzing 14 days of uploaded data and one extra day of synchronization. If disk analysis data is not uploaded every day, at least 14 days of data within the previous 20 days are required to generate predictions.
To view disk failure prediction statuses, go to one of the following locations:
-
Storage & Snapshots > Storage > Disks/VJBOD > Disks
-
DA Drive Analyzer > Overview