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QNAP

QTS 5.2.x

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Disk health

To view health information on a disk, go to Storage & Snapshots > Storage > Disks/VJBOD > Disks, select the disk, and then click Health. Click View Details to view all health information.

Tab

Description

Summary

Displays an overview of S.M.A.R.T. disk information and the results from the most recent disk scan and S.M.A.R.T. test.

IronWolf Health Management

IronWolf Health Management (IHM) monitors environment and usage conditions, such as temperature, shock, and vibration, and suggests preventative actions to ensure optimal performance for Seagate IronWolf disks. Run an IHM test to view the disk's IHM status.

Note:

This feature is unavailable when there is no system volume.

The IHM test is only available for HDDs.

  • Test: Run an IHM test now.

  • Set Schedule: Run the IHM test periodically on a schedule.

  • Statistics: View IHM data read/write statistics.

WDDA

Western Digital Device Analytics (WDDA) is a feature available to certain Western Digital drives. This feature monitors drive health and provides recommended actions when drive issues are detected.

SMART Information

Displays S.M.A.R.T. disk information and supported attributes.

Important:

If the value of a S.M.A.R.T. attribute reaches the threshold set by the disk manufacturer or a predefined threshold determined by QTS, the SMART attribute’s status changes to Warning.

Test

Run a S.M.A.R.T. disk self-test.

  • Rapid Test: Tests the electrical and mechanical properties of the disk, and a small portion of the disk surface. The test takes approximately one minute.

  • Complete Test: Tests the electrical and mechanical properties of the disk, and the full disk surface. This test duration varies depending on the storage environment.

Settings

Disk settings can be applied individually, or to multiple disks at once.

  • Enable temperature alarm: QTS displays a warning when the disk temperature is equal to or above the specified threshold.

  • S.M.A.R.T. Test schedule: Schedule periodic rapid and complete S.M.A.R.T. disk tests. The results are displayed on the Summary screen.

  • IronWolf Health Management: Schedule a daily IHM test for the disk. The results are saved in the selected shared folder, and are displayed on the IronWolf Health Management screen.

Tip:

You can apply these settings to the current disk, all disks, or to disks with the same type as the current disk (HDD or SSD).

Advanced

Displays advanced settings.

  • Native Command Queuing (NCQ): Enhances the read and write performance of the disk.

    Note:

    • This setting is only available for SATA disks.

    • To disable this setting, contact QNAP support.

    • To prevent the disk from becoming undetectable, this setting is automatically disabled and cannot be enabled if the system detects NCQ timeout errors.