Configuring Settings

  1. Open Helpdesk.
  2. Go to Overview.
  3. Click .

    The Settings window appears.

  4. Specify the message retention time.
  5. Optional: Click Retain all messages.
  6. Optional: Click I am allowing QNAP Support to access my system logs.
  7. Optional: Click Sign In.

    The Settings window appears.

  8. Specify your QNAP ID.
  9. Specify the password.
  10. Click Sign In.
  11. Click Apply.
Parent topic: Overview