Extending Remote Support

Extending Remote Support allows the users to extend the remote session by a week in case users want to have the remote session at a specific time. QNAP will also notify the user to extend the session if the issue is unsolved.

  1. Open Helpdesk.
  2. Go to Remote Support.
  3. Click Extend.
    Note:

    The Extend button only appears after Remote Support is enabled.

Parent topic: Remote Support