Validity Period

The validity period of a QNAP subscription-based license starts from the date of purchase, not from the date of activation.

For example, if a user starts the subscription of an annual license on January 1, 2020, the next billing date will be January 1, 2021, regardless of the date of activation. If the user cancels the subscription, the license will still remain valid until January 1, 2021.

If the user unsubscribes from a license but subscribes to the same product later, the validity period and billing cycle will begin from the date of the new subscription.