Creating a Shared Folder

  1. Go to Control Panel > Privilege > Shared Folders > Shared Folder.

    The Shared Folder screen appears.

  2. Click Create, and then select Shared Folder.

    The Create A Shared Folder window opens.

  3. Specify the following information:



    Folder Name

    Specify a folder name that contains 1 to 64 characters and that does not:

    • Begin with a space or "_sn_"

    • Contain consecutive spaces

    • Contain the following characters: " + = / \ : | * ? < > ; [ ] % ` '.

    Comment (optional)

    Specify a comment that contains 1 to 128 ASCII characters.

    Disk Volume

    Specify the volume on which the shared folder will be created.


    You can specify a path or allow the operating system to automatically create one.

  4. Optional: Configure user access permissions.
    1. Under Configure access privileges for users, click Edit.
    2. Specify the access permissions for users.

      User Group



      Users in this group can configure settings, create users, and install applications.


      Users in this group can only access files.

      This group contains all local user accounts and can be used to grant shared folder permissions to all local user accounts.

  5. Optional: Enable folder encryption.
    1. Under Folder Encryption, click Edit.
    2. Select Encryption.

      Folder encryption protects folder content against unauthorized data access when the drives are physically stolen.

    3. Specify the following information:



    Input Password

    Specify a password that contains 8 to 32 characters except the following: " $ : = \

    Verify Password

    The password must match the previously specified password.

    Save encryption key

    When enabled, QTS automatically unlocks the shared folder after the NAS restarts.

    When disabled, the admin must perform the following steps:

    1. Restart the NAS.

    2. Go to Control Panel > Privilege > Shared Folders > Shared Folder.

    3. Click the unlock icon.


    The data will be inaccessible if the encryption password is lost.

  6. Optional: Configure advanced settings.



    Guest Access Right

    Select the permission level that is assigned to users without a NAS account.

    Media Folder

    Selecting this option allows media applications to scan this folder for media files.

    Hide Network Drives

    Selecting this option hides the folder in Windows networks. Users that know the specific path can still access the folder.

    Lock File (Oplocks)

    Opportunistic lock (Oplocks) is a Windows file locking mechanism that facilitates caching and access control to improve performance. This feature is enabled by default and should only be disabled in networks where multiple users simultaneously access the same files.

    SMB Encryption

    This option is available only when SMB3 is enabled. Selecting this option encrypts all Microsoft network communication on the SMB3 protocol.

    Enable Network Recycle Bin

    Selecting this option creates a Recycle Bin for this shared folder.

    Restrict the access of Recycle Bin to administrators only for now

    This option is available only when Enable Network Recycle Bin is selected. Selecting this option prevents non-administrator users from recovering and deleting files in the Recycle Bin.

    Enable sync on this shared folder

    Selecting this option allows this shared folder to be used with Qsync.

  7. Click Create.

QTS creates the shared folder and then adds it to the Shared Folders screen.