System Reset and Restore to Factory Default

QES provides different options for resetting or restoring the NAS to its default state.

System Reset

Description

User Action

Basic system reset

This resets the following settings to the default values without deleting user data.
  • System administrator password: admin

  • TCP/IP configuration:

    • Obtain IP address settings automatically via DHCP

    • Disable jumbo frames

  • System port: 8080 (system service port)

  • Security level: Low (Allow all connections)

  • LCD panel password: (blank)

  • VLAN: Disabled

  • Service binding: All NAS services can run on all available network interfaces.

Use one of the following methods:

  • Basic system reset using QES
    1. Go to Control Panel > System > Hardware > Backup/Restore > Restore to Factory Default.

    2. Click Reset Settings.

  • Basic system reset using the reset button
    1. Power on the NAS.

    2. Press and hold the reset button for 3 seconds.

Advanced system reset

This performs a basic system reset and deletes all user and user group settings. It does not delete user data.

Use one of the following methods:

  • Advanced system reset using QES
    1. Go to Control Panel > System > Hardware > Backup/Restore > Restore to Factory Default.

    2. Click Reset System Pool.

  • Advanced system reset using the reset button

    1. Power on the NAS.

    2. Press and hold the reset button for 10 seconds.

Important:

Back up all data before reinitializing the NAS.

Reinitialize

Description

User Action

Reinitialize NAS

This deletes the operating system and all stored data.

  1. Go to Control Panel > System > Backup/Restore > Restore to Factory Default.

  2. Click Reinitialize NAS.

Reinitialize QTS

This deletes all system settings and stored data, and then installs QTS. Only TES and TDS NAS models support this feature.

  1. Go to Control Panel > System > Backup/Restore > Restore to Factory Default.

  2. Click Reinitialize QTS.

    A confirmation message appears.

  3. Click OK.

Reinitialize QES

This deletes all system settings and stored data, and then installs QES. Only TES and TDS NAS models support this feature.

  1. Go to Control Panel > System > Backup/Restore > Restore to Factory Default.

  2. Click Reinitialize QES.

    A confirmation message appears.

  3. Click OK.